Job title: Technical Support Specialist (Integrations)
Job description: SideShift.ai, the no sign-up crypto exchange is hiring a Technical Support Specialist to focus on integrations. Good job! ????
In this role you will speak to potential partners and users looking to integrate SideShift.ai into their products. You will be the go-to person when someone is looking for help with an integration through our support channels. A strong grasp of APIs and cryptocurrencies on a technical level is a must. You will have an integral role in shaping what SideShift.ai becomes.
- Assist potential partners and users looking to integrate SideShift.ai.
- Guide them through the integration options available and API documentation when required.
- Troubleshoot issues potential partners face when trying to integrate.
- Improve API documentation and relay product functionality improvements to the team.
- Experience working with APIs.
- A strong understanding of cryptocurrencies from a technical perspective.
- The ability to write concise responses to complex technical questions.
- Excellent level of English proficiency.
- Able to join team meetings in EU/Asia time zones (but we try to avoid meetings as much as possible).
// NICE TO HAVE
- Experience working in a similar role in the cryptocurrency space.
- EU/Asia timezone preferred.
- An appreciation for memes.
- Salary paid in a SideShift.ai crypto of your choice.
- Join a profitable cryptocurrency business with traction (seven figure weekly volume) and key industry partnerships.
- Your ideas actually lead to product developments with us.
- Remote first – work wherever you feel most productive.
- Flexible vacation policy.
// HOW TO APPLY
Send us an email with:
- Your CV.
- Your technical impression of SideShift.ai (one paragraph).
- Salary requirements.